AI Interior - SnapPlan (also referred to as “SnapPlan” or “the App”) is operated by Xinhao Studio, a brand of Xiamen Siming District Xinhao Electronic Accessories Business Department (Individually Owned Busines) (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal information.
Contact
Email: support@xinhaostudio.com
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
By accessing or using the App, you agree to the terms of this Privacy Policy.
1. Information we collect
We collect the following categories of information:
a) Account information
When you register or log in, we collect identifiers such as your email address and a unique user ID.
b) Content you provide
When using AI features, you may upload or capture photos and select design styles. These inputs and generated outputs may be stored so you can access your design history.
c) Usage and technical data
We collect limited technical data such as device type, OS version, app version, timestamps, and error logs for debugging and service improvement.
d) Purchase information
Purchases are processed by platform providers. We do not receive full payment details. We may receive transaction IDs, subscription status, and product identifiers.
2. How we use information
We use your data to:
- Provide and operate AI interior design features
- Authenticate users and prevent fraud
- Deliver purchases, subscriptions, and credits
- Provide customer support
- Improve performance, reliability, and security
We process data only as necessary and, where possible, in aggregated or de-identified form.
3. AI processing
To generate design results:
- Your uploaded images and selections may be processed by third-party AI providers
- Data is used solely to generate outputs for your request
- We do not use your content to train AI models without your explicit consent
AI-generated results are for inspiration only and do not constitute professional advice.
4. Data sharing and selling
We do not sell your personal data.
We do not share your data for cross-context behavioral advertising.
We only share data with service providers necessary to operate the App.
We may use analytics tools to understand app usage. These tools do not constitute selling as defined under applicable privacy laws.
5. Third-party services
We use trusted third-party providers, including:
- Authentication: Amazon Web Services (AWS Cognito)
- In-app purchases: Apple App Store / Google Play / RevenueCat
- Hosting & backend infrastructure
These providers process data only on our behalf and under contractual obligations.
6. Permissions
We request access only when needed:
- Camera — to take photos
- Photo library — to upload images
We do not access these permissions without your action.
7. Data retention
We retain data only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve disputes
You may delete your account at any time within the App.
Upon deletion:
- Personal data is deleted or anonymized
- Uploaded images are removed within 30 days
8. International data transfers
Your data may be processed in countries outside your place of residence.
Where required, we rely on appropriate safeguards provided by our service providers for international data transfers.
9. Your rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccuracies
- Delete your data
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us at support@xinhaostudio.com.
10. Security
We implement industry-standard safeguards to protect your data.
However, no system is completely secure.
11. Children’s privacy
The App is not intended for children under 13 (or the minimum age required in your country).
If you are under 18, you must use the App with parental consent.
We do not knowingly collect personal data from children.
12. Automated processing
The App uses automated processing (AI) to generate outputs.
No legal or similarly significant decisions are made solely based on automated processing.
13. Changes
We may update this Privacy Policy.
We will update the “Last updated” date and notify users where required.
14. Contact
Email: support@xinhaostudio.com